Click through the accordion sections below to see answers to our volunteers’ frequently asked questions. Most questions pertain to The Single Mom KC’s new volunteer platform that was implemented on January 15, 2024. New questions will be added over time as they arise.
Where do I go to sign up?
Access the volunteer platform here.
You can also access this link by navigating to the Volunteer page under the For Partners tab and clicking the VOLUNTEER OPPORTUNITIES button.
If you have not yet filled out your Volunteer Intake Form, you will be prompted to do so. Upon completion, the volunteer opportunities will then open.
Who do I contact for help?
Contact Michelle Hartegan, volunteer coordinator, by email or phone:
Why do I have to keep filling in my name and email?
Everything we do through the new volunteer platform is led by your name and email. Don’t be afraid to fill this out each time you sign in or sign up.
If you have already filled out the online Volunteer Intake Form, this does NOT mean you need to fill it out again.
How do I pick the shift I want?
Click the white box to the left of the volunteer job. If there is no white square, the shift is filled (note: on the right you will see the number of “spots left”).
Then scroll to the bottom of the page and click SUBMIT. You should receive a confirmation message.
What is the profile access button?
When on the sign-up platform, clicking the ACCESS YOUR PROFILE button will take you to your profile account. There, you can fill out or make changes to your Volunteer Intake Form and see your upcoming volunteer assignments.
How do I sign up to receive text reminders?
This is now a question on the Volunteer Intake Form. If you have already completed the form, here’s an easy way to set it up:
- Access your profile.
- Fill in your email address.
- Click on “Your Profile.”
- Scroll down to SMS/Text messaging, and check the consent box.
Still have questions?
If you have additional questions about volunteering, contact Michelle Hartegan, michelle@thesinglemomkc.org.
